These terms apply when you use the services of North Town Cycle Repairs, based in Aldershot, Hampshire. By booking a repair, requesting a quote, or leaving your bicycle with us, you agree to the following.
Our services
We provide bicycle repair, maintenance, and related workshop services. Any estimate or quote is based on the information provided at the time and may change if additional work is required once inspection begins. We will always explain significant changes before proceeding.
Your responsibilities
Please provide accurate contact details and a clear description of the issue with your bicycle. You are responsible for removing valuables and personal items before leaving your bike with us.
Collection & storage
Completed bicycles should be collected promptly once we notify you they are ready. Bicycles left uncollected for an extended period may incur storage charges or be disposed of in line with applicable law, after reasonable attempts to contact you.
Payment
Payment is due on collection unless otherwise agreed in writing. We reserve the right to retain a bicycle until payment has been received in full.
Liability
We carry out all work with reasonable skill and care. To the fullest extent permitted by law, our liability is limited to the cost of the service provided. We are not liable for pre-existing wear, concealed defects, or loss arising from circumstances outside our reasonable control.
Website use
This website is provided for general information. Content may be updated at any time without notice. External links, where present, are provided for convenience and do not imply endorsement.
Last updated: August 2026